Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you (“you,” “user”) and Hyper Mind Technologies, LLC (“Hyper Mind Technologies, LLC,” “we,” “us”) governing your access to and use of the Awkward AI website at heyawkward.com (the “Service”).

By accessing or using the Service, you accept these Terms in full. If you do not agree to any part of these Terms, do not use the Service.

"Service" means the Awkward AI website, web application, APIs, and all related features operated by us.

"User" means any individual who accesses or uses the Service. "Account" means a registered user profile created via email sign-in.

"Free Tier" means the no-cost tier of the Service with daily generation limits. The Service is currently free-tier only; if paid tiers are introduced in the future, the definitions and obligations governing them will be added to these Terms before they take effect.

"Input" means any text or other creative prompt you submit to the Service. "Output" means the AI-generated creative draft(s) the Service returns in response to an Input. Outputs are creative writing samples for entertainment.

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Service. You must not be located in a jurisdiction subject to U.S. embargo or designated by U.S. government agencies as a "terrorist-supporting" country, and you must not appear on any U.S. government list of prohibited or restricted parties.

Creating an account requires a valid email address. You agree to provide accurate information, keep your sign-in credentials confidential, and notify us immediately at hello@heyawkward.com if you suspect unauthorized access. You may register one account per person.

We may suspend or terminate accounts that violate these Terms, the Acceptable Use Policy in Section 8, or applicable law.

Awkward AI is an online entertainment service operated by Hyper Mind Technologies, LLC. The Service is a creative writing tool that uses AI models from Anthropic to generate humorous, dramatic, professional, wholesome, or blunt drafts of social communication scripts in response to user-supplied creative prompts. The Service is designed for entertainment, creative inspiration, and personal amusement — it is not advice of any kind.

Service features may change over time. We may add, modify, or discontinue features (including the Free Tier offering and any tiers introduced later) at our discretion, with reasonable notice for material changes.

We are an independent product. We are not affiliated with, endorsed by, or sponsored by Anthropic, Stripe, Supabase, Google, or any other third-party service we use to operate the Service.

The Service is currently free to use. You can use it without subscribing to anything or providing payment information.

We may introduce paid tiers in the future. If we do, we commit to the following:

(a) We will give 30 days' notice before any billing changes take effect, via email and in-product notification.

(b) We will not retroactively bill any user for prior usage.

(c) We will always offer a free tier with limits sufficient for typical personal use.

(d) Cancellation will always be available in your account settings — no email-us-to-cancel friction.

Current limit: 21 generations per day per device or account, subject to fair-use rate limits. We may change this limit with reasonable notice.

Abuse of the Free Tier (including circumvention of limits, automated requests, or creation of multiple accounts to extend free use) violates these Terms.

You may use the Service only for personal, lawful, creative, entertainment purposes. You agree NOT to use the Service to:

(a) generate content that defames, threatens, harasses, or impersonates a specific real person;

(b) generate fraudulent documents (including but not limited to fake medical notes naming real institutions, forged employment letters, fake government identification, or any content designed to deceive a third party for financial or material gain);

(c) generate content that promotes or facilitates self-harm, violence, illegal activity, or sexual content involving minors;

(d) generate content that infringes on third-party intellectual property rights;

(e) bulk-scrape, reverse-engineer, or systematically extract Service data or Outputs;

(f) resell the Service or Outputs without prior written permission;

(g) use the Service to send spam, embed advertisements within Outputs, or send unsolicited commercial communications to any party;

(h) attempt to circumvent rate limits, paywalls, content moderation, or any other technical restrictions of the Service.

We may suspend or terminate accounts that violate this Acceptable Use Policy with or without prior notice. Severe violations may be reported to law enforcement where legally required.

You retain all ownership and rights in your Inputs. You grant Hyper Mind Technologies, LLC a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, transmit, display, and process your Inputs solely as necessary to provide, improve, and secure the Service.

We do not use your Inputs to train third-party AI models without your separate consent. Aggregated, de-identified analytics derived from Inputs may be used internally to improve the Service.

You represent and warrant that your Inputs do not violate any third-party rights (including privacy, publicity, intellectual property, or contract) and do not violate any applicable law.

Outputs are AI-generated creative writing samples produced for entertainment purposes.

Outputs may be inaccurate, contradictory, irrelevant, or unsuitable for any particular situation. Outputs are not statements of fact, professional advice, recommendations, or endorsements. Outputs are provided "as is" with no representation as to quality, fitness, or accuracy.

You are solely responsible for any use you make of Outputs, including any decision to communicate, publish, or otherwise act on an Output.

We do not claim ownership of Outputs you receive in response to your Inputs. Subject to applicable law and these Terms, you may use Outputs for personal or commercial purposes.

We may use anonymized data about Outputs (such as length, tone classification, or aggregate quality signals) to improve the Service.

The Awkward AI brand, name, logos, software, designs, prompts, documentation, and Service code are the exclusive property of Hyper Mind Technologies, LLC and its licensors. Except for the limited rights to use the Service as described in these Terms, no rights are granted to you, by implication or otherwise, in our intellectual property.

The Service uses third-party providers including (without limitation) Anthropic for AI generation, Stripe for billing, Supabase for database and authentication, Resend for email, PostHog for analytics, Vercel for hosting, and Upstash for rate-limit storage.

Their respective terms of service and privacy policies apply to data processed through their systems. We choose providers carefully and do not direct them to use your data outside the purposes set out in our Privacy Policy.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY.

We do not warrant that the Service will be uninterrupted, secure, or error-free. Outputs are entertainment and creative inspiration, not advice of any kind. See our Disclaimer page for additional detail.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HYPER MIND TECHNOLOGIES, LLC'S TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (i) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS (USD $100).

IN NO EVENT WILL HYPER MIND TECHNOLOGIES, LLC BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA, LOST BUSINESS OPPORTUNITIES, OR REPUTATIONAL HARM), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

These limitations apply regardless of the legal theory (contract, tort, statute, or otherwise) and even if any limited remedy fails of its essential purpose.

You agree to indemnify, defend, and hold harmless Hyper Mind Technologies, LLC, its members, officers, employees, and contractors from and against any third-party claims, damages, losses, liabilities, and reasonable legal expenses arising out of or relating to (i) your Inputs, (ii) your use of any Output, (iii) your violation of these Terms, or (iv) your violation of any applicable law or third-party right.

You may close your account at any time from your account settings or by emailing hello@heyawkward.com from the email on your account.

We may suspend or terminate your access to the Service for violation of the Acceptable Use Policy, non-payment of subscription fees, security risk, or as required by law.

Sections 8, 9, 10, 11, 13, 14, 15, and 19 survive termination of these Terms.

We may add, modify, or discontinue features of the Service at our discretion. We will notify you of material changes (e.g., end of a tier, change to core functionality) in-product or by email.

We may modify these Terms from time to time. Material changes will be communicated in-product or by email at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the modified Terms.

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws rules.

You and Hyper Mind Technologies, LLC agree to the exclusive jurisdiction of the state and federal courts located in the State of Florida, United States for any dispute arising out of or relating to these Terms or the Service.

If any provision of these Terms is held to be unenforceable, the remaining provisions remain in full force and effect.

A failure by us to enforce any right under these Terms is not a waiver of that right.

These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

Questions about these Terms: hello@heyawkward.com.

Entity: Hyper Mind Technologies, LLC.

Mailing address: Mailing address available upon written request to hello@heyawkward.com.